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Can I track my order?

You will receive an order confirmation with tracking on your package as soon as it ships.

38 Comments

  • Avatar
    Steven C Meehan

    R728560043. What is happening with my order. No confirmation of order being sent to Utah. Money taken from my account not impressed. Please respond asap.

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    Isaic Sanchez

    R942679283. What's up I ordered my bommbotix 3 days ago and how many more days for I can get the track

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    Cristian Fuentes

    When will my speaker arrive?

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    Dakota jones

    So far not impressed with how your shipping works. Better step it up

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    muffinmanx1

    Has anyone gotten a response from these people?

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    Jennifer Esmero
    CJ448129890US. The replacement items already send back to the origin. I keep on emailing you the whole month of december 2015 about the tracking number. But you just gave me last Wednesday, 6 January 2015. I also saw on the USPS that my address is incorrect. I double check my email and I gave it to you my correct address. So what's your solution now? Are you going to resend the 2 replacement speakers? I am still willing to wait for it. Hope you could do something about it.
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    Robert Hamer
    I am having problems getting my replacement under warranty. I have sent copy of receipt and was told it would be sent right a
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    Robert Hamer
    I am having problems getting my replacement under warranty. I have sent copy of receipt and was told it would be sent right away. I cannot figure out how to contact service. Is there a way to contact a human to resolve?
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    SWARNIM DAS

    R569398127 When I get my tracking 4 day ago i ordered.no shipments still now

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    SWARNIM DAS

    But My Another Order Shipped

    Thanks Good Service

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    Dmitry Kuchinsky

    On july 8 2016 I've placed and order # R095961095: 1x PRO Grateful Dead + 1x REX Grateful Dead 50th Anniversary. The order has yet to be shipped and I have no updates on it. I'd like to have an estimated time of shipping for my order, thank you.

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    Stoney McCann

    High? July 1, 2016 I also placed an order for the 1x PRO Grateful Dead + 1x REX Grateful Dead 50th Anniversary. Though you did take my money, I haven't received my order and I was hoping you could help me with tracking my order R244326569. I didn't receive a shipping confirmation or a tracking number. Only an email that you've received my order and another email asking if I was enjoying my new speaker.

    I did submit a help ticket July 15. The site say you usually respond within 24 to 48 hours. But I haven't heard back from you and I would like a response of some sort or my order cancelled and money refunded. Your request (#62102) has been received, and is being reviewed by our support staff.

    Thanks, - Stoney McCann 07/19/2016 1:45PM CT

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    Vito Esposito

    People join me in contacting BBB i am told by lawyer it's the best 1st step in a class action lawsuit. 

    Once you log a complaint with the BBB my lawyer will be able to contact you to join, even if they fold they will still have to honor the claims in place 

  • Avatar
    Ivan Chavez

    I ordered 4 Boombot Pros last week and have not received any tracking information. I was expecting to receive the package in less than 6 days. Anything? 

    Edited by Ivan Chavez
  • Avatar
    Dmitry Kuchinsky

    Hey guys, I've received my order and it's just as I ordered. I've successfully contacted boombotix via live chat on their site (scroll down on the main page and uphold) you'll see the option on the left side of the bottom) and they have provided me estimated time of processing and shipping. Seems like they really are short on hands and have too many orders.

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    Dmitry Kuchinsky

    Typing from phone.

    *scroll down on the main page and you'll see live chat option on the left side of the bottom.

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    Vito Esposito

    Tried chat called office and have gotten no where this has been going on for months. Got it used it stopped working was told how to try to fix via email and chat tried to fix it 50 plus times nothing worked, just want them to honor the warranty. But their pumping them out but not atanding by their words. My pill works fine and its 2 years old even a cheap I home had no issues and that thing is 2.5 years old.

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    Royce Sims

    I have tried contacting them with questions about my order , I got the greatful dead pro but have not gotten the grateful dead rex . It seems as if no one is at home anymore or they don't care .I guess I will start bad mouthing there products at RadioShack .

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    Robert Hamer

    Had given up on this thing. Hope this means I'll be getting my replacment

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    Ivan Chavez

    HAS ANYONE HEARD BACK FROM THESE GUYS? I'm getting really impatient. Almost going on 2 weeks without anything about my order. What's going on exactly? Really needing these.

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    Robert Hamer

    Loved my Boombotix pro until charging port connector came loose(2nd week). Was told it would be replaced. Won't be long till the 1year mark is here. I would like to belive that Boombotix will make good on my claim but my optimism cannot replace my realistic expectations. I feel the time and expense of pursuing satisfaction in this case would far outweigh the reward. It sucks but that's how it goes.

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    Vito Esposito

    They sent me info for my Warranty so hoping that they can take of this finally. 

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    Charles Shelley

    How do you get to live chat?

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    Paul Armour

    Boombotix Store Order Confirmation #R373197307         I still do not know if my order has been packed or shipped.Please reply.

     

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    Stefania

    It's been about 2 weeks and I still didn't get a shipping confirmation of my order. The info did mention it wouldn't take long

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    Kara Elias

    This worries me that the shipping issues have been going on for a full blown YEAR AND A HALF. I have read everyone's comments and it's starting to make my stomach churn thinking I won't get the wireless headphones *before* Christmas - a present for my boyfriend. I placed my order on the morning of 11-13-16. I know it's only been a couple days but after reading these comments and not being able to contact Boombotix over the phone or by email worries me. Their website claims "Domestic shipments take approximately 2-5 days and international takes about 1-2 weeks". I have not received my shipping/tracking information as of yet. Or maybe I'm jumping the gun with being worried? But still!!! READ EVERYONE'S COMMENTS!!!! I will post when I receive my order. Hope no one else has the issue.

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    Donald Wood

    No phone calls returned, no response to emails...

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    Stephanie Montejo

    been waiting 3 weeks.....no response on email or phone. did any of you past commenters ever receive your stuff? I got a confirmation email and saw the charge on my bank account the next day and now the charge is gone as if I never ordered anything and still no shipmentime. wtf boombotix!! 😢 my boyfriend received his the same week he ordered it..

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    Donald Wood

    I think they have closed shop.....

     

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    Kara Elias

    Ordered headphones on the 13th. Still nothing. What the fuck, Boombotix.

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